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January 2006
Human Systems is valuable springboard for Ericsson’s project management success  
Human Systems is valuable springboard for project management successToday, Human Systems and Ericsson are working so closely together to maintain project management excellence throughout the Ericsson Group, that they operate as one team. Human Systems’ benchmarking tools and improvement methods are now an intrinsic part of Ericsson’s global approach and are an essential element of the company’s continuing customer order delivery success.

Click for full case study

INSTANT DIAGNOSIS & NO COST !

Because Human Systems has almost 20 years of best practice data, from some of the world’s leading project management organisations, we can sometimes afford to share the benefits of this!

Our free summary analysis of your organisation's capability for project and programme management success will identify some of your organisation's strengths and weaknesses, giving you a better understanding of how to improve your project results.

Simply complete this online questionnaire and a summary report will automatically be emailed back.

Global competency standards update

Dr Lynn Crawford and Bruce Rodrigues of Human Systems are actively involved in this ground-breaking international initiative that promises to change the face of the profession.

Global Alliance for Project Performance Standards  logo In May 2000, representatives of industry, professional associations, educational institutions and national training/qualifications organisations met in London, confirming the importance of global standards and agreeing to proceed with the development of a framework for global performance based standards for project management. Since then, working sessions have been held at the University of Technology in Sydney (Oct. 2003), University of Cape Town (May 2004), ESC Lille (Nov. 2004), ANTA/IBSA Melbourne (Feb. 2005), International Banking Institute/PSM Consulting, St Petersburg (May 2005) and at Middlesex University, London (September 2005).

The aim is to facilitate global recognition and transferability of qualifications to benefit individuals, global corporations and all those operating in today's global business environment. Click for more...

 Profile ….

Our clients say that one of the things they value most about Human Systems is the easy access it gives them to advice from the ‘thought leaders’ of the project management profession.

Coming issues of E-News will profile Human Systems’ consultants, starting with Dr Terry Cooke-Davies, who set up the company back in 1985.

Dr Terry Cooke-DaviesDr Terry Cooke-Davies
Terry has been a practitioner of both general and project management since the end of the 1960s and a consultant to blue-chip organisations for over twenty years.

He is the founder and Executive Chairman of Human Systems, which exists to help organisations enhance delivery capability and demonstrate results. Through Human Systems’ global client network, he is in close touch with the best project management practices of more than 100 leading organisations.

With a PhD in Project Management, a bachelor’s degree in Theology, and qualifications in electrical engineering, management accounting and counselling, Terry has worked alongside senior leaders and managers in both the public and the private sectors, to ensure the delivery of business critical change programmes and enhance the quality of leadership. He is recognised as a ‘thought leader’ on the topics of project success and organisational maturity, and has reviewed many national and international standards (including the Project Management Institute’s OPM3 and the Office of Government Commerce’s MSP and PMMM) as a ‘subject matter expert’.

Terry is very aware of the importance of leadership and cultural issues (the ‘soft’ aspects) and also systems, processes and practices (the ‘hard’ aspects) to the delivery of successful programmes and projects. He is a regular speaker at conferences across the world and is a regular contributor to project management magazines. He is an Adjunct Professor at the University of Technology, Sydney and an Honorary Research Fellow at University College, London.

Research – critical for success

Human Systems' clients benefit from 2 levels of research
  1. Almost 20 years of best practice data from leading project management organisations, collected through Human Systems network.
  2. The ‘bleeding edge’ understanding of project management issues that can only come from active involvement in current research projects led by leading institutions.

Whilst most would agree that investment in research before starting a new initiative will always improve success ratings, the importance of good research data is typically undervalued by organisations. This is often simply because it is impractical and expensive to embark on the kind of wide ranging research that could reduce risk and improve the likely success of their plans.

With Human Systems involved, organisations have access to knowledge derived from a vast range of relevant industry research, covering both past and present activities. For a fraction of the investment of a single bespoke research project, Human Systems’ clients can gain the knowledge they need, precisely when they need it.

Drs Cooke-Davies and Crawford of Human Systems are currently working on a number of research projects. Click here to find out more…
  

IT projects fail to deliver promised benefits, says KPMG 
Robust governance framework is the key to reducing project failures
A recent report from KPMG found that 86% of respondents report losses of up to 25% of targeted benefits across their project portfolio. Click here to read abstract.

Related research from Human Systems:
Project Governance: The Pivotal Role of the Executive Sponsor

Lynn H. Crawford DBA MTCP B Arch Grad Dip HRM AdipC FRAIA FAIPM MAPM
Human Systems Asia Pacific, ESC Lille, France and University of Technology, Sydney
Terence J. Cooke-Davies PhD BA FAPM FCMI FRSA, Executive Chairman, Human Systems International, Adjunct Professor, University of Technology, Sydney, Honorary Research Fellow, University College, London

From the ‘inventor of benchmarking’…

"Benchmarking is essential. It is comparing yourself to others in a very structured way, others around you may be doing something well or better than you. They may be recognised as world class and so it is essentially a very careful comparison of you to other world class organisations, with the ability for you to learn how their operations work, and then import and adapt it to your own use."

Robert C. Camp

Did you know that Xerox was the first company to benchmark?

Click here to find out about the history of benchmarking, its best use and its value, from Robert C. Camp, widely considered to be the inventor of the Benchmarking Method.

And here for Benchmarking from Human Systems

 Diary dates
Human Systems’ 5th Global Workshop will be held on
Wed 6th & Thurs 7th September 2006 in Bristol, UK,
kindly hosted by AXA-Sun Life.

Visit Human Systems (Asia Pacific) at the 9th Australian International Performance Management Symposium. Dr Lynn Crawford, Managing Director of Human Systems (Asia Pacific) Pty Ltd will be speaking on Governance, Leadership and Control: The Role of the Executive Sponsor

Click here to view Symposium website

Workshop dates

Best practice in managing Projects, Programmes and Portfolios

Europe network

18-19 Jan '06

The Hilton London Heathrow, UK

Each calls for subtly different processes, practices and skills. This workshop will explore the similarities and bring out the differences through consideration of relevant member case studies and with reference to the latest thinking and research.

Click here for more details

Project Manager Development, Coaching & Mentoring

PacRim1 & 2 network

21-22 Feb '06

Sydney, Australia

Focus on behavioural change; barriers, motivators and demotivators, strategies and success stories. Linking PM selection and competency. Team building, motivation & reward, coaching & mentoring, knowledge & skill transfer.

Estimating – a critical skill


Europe network

14 Mar '06

The Hilton London Heathrow, UK

Estimating is a critical area of planning and yet one where planners often lack vital skills. Many organisations do not even gather ‘actual’ costs through the life of a project to enable estimates for the future to be improved.

This workshop will examine why this is so and we will hear from organisations who are implementing best practice in this area.

Project Lessons - Why don't we learn?

Joint workshop for Europe and Pharma networks

23/24 May '06

The Hilton London Heathrow, UK

Many organisations methodically record 'lessons learned' from projects, but few seem to re-use the learning when it comes to starting new projects!

Over these two days, we will consider why this is often a weak area and the role of organisational culture in knowledge management.

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